What is your cancellation policy?

All deposits and payments are non-refundable.


Due to the unique nature of our event, The Groove Cruise is non-refundable. There are NO exceptions to our cancellation policies. We strongly recommend the purchase of travel insurance. We must receive written notice of your cancellation either via certified mail, overnight courier, or e-mail sent to CaptainSupport@WhetTravel.com

If a flight or other delay for any reason prevents you from joining the cruise by the boarding time on the departure date, you will be considered a no-show, and we cannot provide a full or partial refund or credit toward a future cruise. Please note that your decision not to travel due to State Department advisories or fear of travel will constitute cancellation by you. No refund or credit will be given for any unused features or early departures for any reason.

There will no refunds given for those who do not board the ship on time, unused tickets, or after The Groove Cruise has occurred. Please refer to our Terms and Conditions for more information on our cancellation policy: